Supermarket & Grocery Stores
Woolworths
Currently open
6:00 am - 12:00 am
Customer service at store was shocking on 2nd of Dec over a price check.service superviser could clearly see price of kettle chips display but I was told to either pay at a different price which scanned on register or leave it.checkout operater was worst when i asked to complain telling me i better hurry up its weekend store manager leaves early. Kettle chips are displayed right in front of checkouts they both could see there was only one price. Disgusting service.
THE LITTLE-KNOWN FREEBIE PROMISE
This has happened to me and they have honored the policy.
(Always speak to the manager, as the on floor staff are not always aware of this policy)
What some customers may not know, is that if an item scans incorrectly, they may be entitled to pocket it for free.
That’s the rule enshrined in the Scanning Code of Practice, which is now administered by the ACA.
Woolworths is the only major supermarket that is currently a signatory to the code, while Coles and Aldi each has its own version.
These supermarkets promise that if an item scans at a higher price than that displayed on the shelf, the customer will receive it free of charge.
If buying multiples of the product, the first item will be free and the rest will be charged at the shelf displayed price.
