he Institute of Knowledge Management is passionate about helping you retain your most valuable asset - your staff - and boosting your business success.
We do so by providing personalised business management training to help you and your team develop and expand your skills and knowledge.
And you donâ??t have to leave the office. We deliver training programs to workplaces throughout Sydney.
Drawing on his extensive industry experience at some of the most prestigious universities, governments and businesses in the world, Dr Syed Mahmood Ahmed shares his knowledge in hospitality, tourism, sales and marketing, customer service and human resource management through a range of courses.
By helping businesses build employee/employer relationships through training and education, The Institute of Knowledge Management boosts employee performance, productivity and creative thinking.
But the benefits of staff training donâ??t stop there.
Research has shown that businesses which offer staff training have a reduced employee turnover and recruitment costs. There are fewer help customer service and desk calls. Staff need less supervision and take less downtime yet display a better attitude, ethics, leadership and reduced conflict.
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