- IT support across all platforms, hardware and software;
- IT hardware and software procurement, configuration, installation, maintenance and 24 hour monitoring;
- Office 365 migrations and cloud services integration;
- Server and network administration ? including after hours maintenance of mission critical servers and desktops (mostly performed remotely in a secure way from our command centre);
- Backup maintenance and business continuity, monitoring and test restoring;
- Virus and Malware protection and removal;
- IT security audits (internal penetration and external penetration);
- Website hosting and development, maintenance and Google search improvement;
- Technology consultations, advice and preparation for the future;
- General IT management ? maintenance of documentation, policies and procedures, IT budgets, license mangement etc;
- Practice management software support and maintenance (database server maintenance and software updates);
- Adhearing to privacy policies;
- Online booking setup and management;
- Medical and Allied Health SOE implementation for your practice;
- Pathology report downloader setup, support and maintenance;
- Patient file import/export and transport securely;
- Secure practitioner messaging system setup, support and maintenance (add/remove practitioners);
- Practice accreditation IT requirements help;
- Digital Certificate maintenance (Medicare etc);
- IT project management and inhouse system improvements (Server migrations, hardware refresh, internal practitioner and employee messaging systems, intranet development, system training etc);
- We like to spend time in your practice to understand how your business runs and provide onsite frontline IT support to your practitioners and employees;
- We have extensive experience in IT support to Chiropractic, Physiotherapy, Podiatry, Remedial Massage, Acupuncture, Dietetics, Naturopathy, Occupational Therapy, Osteopathy and Psychology practices.
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