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01/10/2023
I spent $85 for what was meant to be a package of a car wash, windows inside and out, vacuuming, and tyre shine. I was told to come and collect the car in one and a half hours, I came back two hours later to find them still working on my car. After I had paid and was notified the car was ready, I had noticed dirty marks on the windscreen which I ask him to clean again, he did so but failed to get rid of the dirt due to his half-hearted wipes with his rag. The second I drove my car outside into the sun I could see how pathetic their work actually was. They had not even used a sponge to wash the car. It seems that these lazy so-called “car detailers” had simply just used a gurney and dried it. The windows which were meant to be cleaned inside and out were untouched. The car was left filthy and later that day I had to take the car home and wash it myself. The only half decent job they did was the vacuuming. I highly recommend that you stay away from these incompetent people who have no idea how to detail cars.
08/08/2020
Had to take the car back twice, once for missed areas on the windscreen, the second for chemical tarnishing of the alloy bull bar. Ricky denied that it was a chemical they used and despite an offer to fix it with metal polish "when it arrived", I waited a week and nothing happened. Took the car to another local car wash and they fixed it. I requested a refund of the cost to get it fixed but nothing was forthcoming. Will never go back.
02/19/2018
Really happy to report how very helpful Ric was at Sparkle Mittagong after the bad experience I had with the Manager therez! So thanks Ric for all your help and care as a result of my complaint! highly recommend for their ability to empathise and practically help!
04/06/2017
I have been here several times and the quality was good. The service was great and the prices were comparable.
Very convenient location too.
07/11/2015
I have been here about 5 times it used to be ok. The job is ok dash was left dusty. The last time i went i experienced the worst service i have ever had the guy was so rude. I will never be going back.