Cicciolina Italian Restaurant

To the gentlemans' review on the 3/3/13. I recently purchased Cicciolina in Newtown and firstly I would like to say thank you for actively giving feedback. Although a few things confuse me about your review and give me doubts about if your actually meaning Cicciolina in Newtown
1. I take all the bookings and I dont seem to remember taking a booking under nathan this year?
2. Podgy waiter? I dont think podgy is a good word to describe anyone working here but i will take your word that you are talking about my one male waiter. I will speak to him and see if he can recall this.
3. Your lemon comment made me laugh. All my waiters know to ask me at the bar for lemons as i keep our lemon stash with me. My staff all know and even joke with me about always trying new techniques to serve lemons to my customers. Chef has no part in our lemon giving. So im not sure whats going on there.
4. In January I upgraded my surround sound system to play some good italian music for my customers. I actually get requests to turn the music down. So its a bit of comic relief to hear this, although yet again confusing.

To be honest Sir there are quite a few things here that make me doubt we are talking about the same restaurant in Newtown. If this is the case please be careful next time you leave a harmful comment about a restaurant as i take it as constructive criticism, but you will unknowingly and hopefully unintentionelly hurt a businesses reputation that I work day and night for.
For future people customer service is extremely important to me and if anyone has an experience like this in Cicciolina then my name is Vincent I will find a solution for any problems someone might have. Hopefuly there are noone and you enjoy your meal :)