Paul's Bathroom Renovations

I live on mainland & employed him to tile a laundry & grout some bathroom tiles on Russell Island. Upon completion I paid him, then upon inspection found that he had not cleaned off the grout from any of the tiles. He said "oh we dont do that" - so the job was incomplete + he forgot to grout all the tiles he agreed to do. First time I have had to clean up after a tiler - when he was PAID to tile the job