Fletcher's Chimneys And Flues

Sadly Fletchers Flue Mildura now do not provide the excellent service they once did. The baffle plate was not removed during cleaning as required, just dropped down, therefore the chimney is only half cleaned. The baffle plate was then just slammed up without any soot on top cleaned out. On the first fire the plate dropped back down rendering the firebox unusable and unsafe. On 1st phone they said it would be fixed the following afternoon, no-one came. Since then all phone calls and texts have been totally ignored. We had to pay someone to put the baffle plate back into it's correct position. Naturally we will no longer use this firm.