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Do not use this dentist if you care about professionalism and customer service.
Myself and partner had the worst experience with Manager Bek yesterday at Carindale.
My partner has been suffering tooth aches every day for the past week. We searched online for a dentist that had payment plans and found 1300SMILES Carindale. We made a booking and left it until the day. I myself work fulltime and my partner cares for our 2 year old son. I took time off work to drive my partner to this appointment but we were 10-15 minutes late due to finding parking and then the dentist inside the mall. On arrival we were greeted by Bek who quickly told us our appointment was gone. She then told us how much time they spent harassing us for confirmation and that harassing via phone call is normal practice for ...read more
