3Play Networks PTY LTD

I would not even give any star rating. There is no support, connection drops all the time, no customer communication. How does this company still actually exist when they have such poor service and compared to other companies that can provide consistent internet. Very disappointed, dissatisfied especially as a student and this company is the provider for the whole student accommodation building . As a student we don’t need the extra stress of loss of internet nor the financial loss of purchasing internet elsewhere when this useless service fails!! And who is going to be compensating me for the emergency usage of internet which was needed to purchase since your uselessness company went down??? Never recommending this company and I will, if ever asked, never leave positive feedback.

If I could have rsted less than half a star I would! This is the worst company I have ever. Customer service ha! They wouldnt know what customer service is. My wifi has been less than dial up for months with no reply to say how they are going to fix this. The last two days I have no wifi service at all. There is no after hours or weekend support so you can't even get any help. They haven't even updated their support page to advise there is an outage or how long the outage is expected to last.
Get with the times you are an IT company get an an after hours service!

This service made me want to harm myself.
This service made me want to harm others.
Do not use this service unless you are a glutton for punishment.

This internet works just below what you would want from a provider... if you're okay with it cutting out at least once a fortnight. If you want to actually have fast internet, I advise you go somewhere else. Don't worry, you can contact them to complain... except the internet seems to mysteriously cut out around 5 pm... when their offices are closed.
Can't complain about the price, since it's included in my rent.

Worst customer service I have experienced ......ever. Wifi to Building in South Brisbane was nearly always dropping out and was rarely above 2Mbps. Never answered an email or phone call ever. They should be ashamed of themselves ........do not sign up !!