711 Carpet Cleaning Sydney

I paid $180 to get 2 rug cleaned. One jute rug smelled mouldy and damp and so I got this company to come out and clean it. They did a 'deep clean' which was basically a slightly longer version of a regular clean with a steam cleaner. After repeatedly assuring me that the smell would disappear and to contact them if it was not the case.
The smell did not disappear after the cleaning. I tried to contact the cleaner, the organiser of the clean and the owner. All of whom ghosted me once I paid.
Disgusting service and terrible business. If you are looking to get a cleaner either:
1) pay after you're happy
2) don't pay immediately after a job

I have the best experience with this company as they use effective ways to clean the carpets at home. If you want to choose the best carpet cleaning service providers; this is a perfect choice.