Takeaways
A Catch 22 Cafe & Takeaway
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Ordered $60 worth of food, I ordered a chicken burger without beetroot and tomato. I got my burger with beetroot and tomato, I went back in and they just pick it off for me if I wanted it pick off I could have done it myself. I thought it’s been a long day I’m going home. On the way home I had a bite of the burger the chicken tasted like it was off. I guess the catch is there not that good.
I too, like the last reviewer sat there while my food sat in the hotbox. Arrived before my order was ready, paid for it ($60 bucks+ mind you) and was advised my name would be called. 15 mins later they decided to check why an order (my order) had been sitting there so long and called me. The process had obviously broken down. The fact that I'd paid obviously meant I was there waiting for my food, and therefore the food didn't need to be put in the hotbox without calling out a name was overlooked. I voiced my concern about the food probably being cold by then which was disputed, but as we all know, fish, and especially chips that aren't freshly cooked and piping hot are just no good. More attention to monitoring the food sitting in the hotbox, and customers sitting around desperately needed. And this all after trying to ring my order through for 15 minutes intermittently getting a busy signal, then ringing out several times over. Such a shame.
It is so dissapointing that these guys haven't got it right. I've given them a few chances now and every time I've been dissapointed. Overcooked fish, not great chips. They are really bad with keeping track of customers. They would bring food out and let it sit in the hot box all the while the customer is standing there waiting. This happend twice to me now. They need to learn to cook or they will fail like the previous fish and chip shops that were there. I'm not going to bother again.
Lovely local business. We live in Karalee and order from Catch-22 weekly. They listened to our feedback and even made Oysters available (sometimes notice is needed, but they have them available during Lent, which is great).
The Snapper with batter is absolutely lovely.
I highly recommend them .
Scott of Karalee.