Cleaning

A Woman's Touch Domestic Agency

17 Reviews
call business (03) 9873 5215

Vermont

VIC, 3133

VISIT WEBSITE

Vermont,

VIC, 3133

A Woman's Touch Domestic Agency

Contact details

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REVIEWS (17)

Very good
8
Good
1
Average
0
Poor
0
Very poor
8

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Peter Scot
OVER 10 years AGO

Reliable, trustworthy, service. Great cleaners. Have used the service for many years and have recommended them to family and friends, including my elderly mother. None of us has never experienced anything other than consistently good and reliable service. I note some of the reviews below and am surprised at the spite of some people. I was given all information up front when I called with my initial inquiry and this information is available on their web site for all to see

AussieMom
OVER 10 years AGO

Terrible. I am astounded at how poorly this company treats their clients. I used them for over a year and they were never friendly when we spoke on the phone, however, a recent issue took this to a whole new level. While we were on vacation they sent a cleaning agent to our home by mistake. We were not there (obviously) so they sent a bill for a missed appointment. Before we even returned from vacation they escalated this bill and sent it to a debt collector. I called once we returned to try and resolve this issue and they were absolutely horrible to me. When I asked to speak with a management I was refused. The relocation consulting company who had recommended Woman's Touch to us called as well. They too were treated horribly over the phone. Neither the relocation specialists nor myself will ever use them again. Whoever owns this company better step in and do something quick or they will not be around for long. AWFUL experience.

Saar
OVER 10 years AGO

Terrible. Give this agency a miss.
They sent me a cleaner that did not know how to turn on a vacuum cleaner or use a mop

A Real review
OVER 10 years AGO

This is a real review, in fact my first online review!

First cleaner spent more time on their mobile talking then cleaning. At one time they were apparently talking to the agency, they were left in tears about how they were being treated by them at the end of the conversation. I can now see why.

Next time a booking was made a new Cleaner turned up....they were slow, not trained very well and with Feedback not welcomed at all. They also ...read more

SkylerBlue
OVER 12 years AGO

Immensely happy with service after using this company for the first time. Many other companies don't even return calls, refreshing to get my booking made easily on the phone and had a great cleaner come out. I will be continuing to use them while I recover from a broken leg.

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