Abela's Gun Shop

This place is a complete joke. I ordered a gun 6 weeks ago, they said it was in stock and would be in in 2 weeks, i heard nothing so i called after 2 weeks, they brushed me off and said to give them another week, i gave them 10 days and they then said they had no idea when it would be in because the supplier didn't have it in stock. I said i was on my way down to cancel the order and get something else, whilst i was driving down they rang me back with a new story of it IS in stock and will be there in 3 days. Still i didn't get a call, so after a week i went down and they guy says, yeh its here ill go and get it, comes out with the gun and then tells me i can't take it yet because they haven't registered it, but it will be done in 3 days, i go in after a week and it is still not registered, halfway through this ordeal i was told they actually have the gun in a different colour (which i was originally told i couldn't get) so at this point i say ill get that colour instead, but they say that ...read more

I was overwhelmed by how incompetent the staff at Abelas are. They can't order products, return calls or even find items you have paid thousands of dollars for. I received a call stating that my order had arrived. I turned up to collect it and they no idea who I was or what I ordered. I will not shop they again.

I RECIEVED POOR CUSTOMER SERVICE.

I ORDERED AND PAID FOR A SCOPE AND AFTER A FEW PHONE CALLS AND THREE WEEKS LATER I VISTIED THERE SHOP TO FIND THAT THEY HAD FERGOTTEN TO ORDERED IN THE SCOPE.

THEN I WAS TOLD THE SCOPE WAS GOING TO BE EXSPRESS POSTED FROM MELBOURNE.

FOUR WEEKS LATER STILL NO SIGN OF SCOPE.

PROBLEM WITH MANAGEMENT IN THERE ORDERS SECTION.

THIS WAS THE FIRST AND LAST TIME I DO BUSSINESS WITH THIS ABELAS.

VERY GOOD CUSTOMER SERVICE & A HUGE RANGE OF GEAR . ALITTLE SLACK ON THE CUSTOMER RELATIONS IN REGARDS TO ORDERS PLACED & GETTING BACK TO YOU WITH CALLS , BUT I SUPOSE YOU HAVE TO EXPECT THAT GIVING THEIR WORK LOAD . BUT NONE THE LESS MOST EVERYTHING IS THEIR