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Paid this guy $180 to clean my chimney. I wasnt able to be there for it so a family member was. He was in and out in less then 30mins. I unfortunately paid him on my way home and the next day i look up and the chimney was just as dirty as before (built up crystals). Apparantly all he did was clean a mesh we had at the top of the chimney and a little clean of the tray at the bottom. He told me the chimeny was safe (safety check part of service) but never got in the roof to check in there!
Called to tell him it was just as dirty and he said those crystals can be so hard they dont come off. I advised i ran a shovel an inch up and they fell off fine. Told me to do a 'roaring burn' of the fire. Did this even though i knew it would do nothing. So $180 for no clean or safety check.....