Adelaide Wheel & Rim Works

I bought my wheel in tuesday and I was then rung to say it was ready for pick up.
I explained to the receptionist that I wouldn't be able to get there until 4, she said this was fine as you shut at 430.
Anyway I got to your store at 4:05 and you were shut. Your door says opening hours til 4:15. I waited til 5pm before going home just incase someone ducked to the shop or something.
A phone call would have been polite, like "how far away are you?" not too hard I shouldnt think, obviously I am wrong though.
I came from across town twice tuesday now and then had to come in again Wednesday to pick it up, I had to take the morning off work to make the special ...read more

Took a motorcycle front rim with a very small bend on the edge of it to get it straightened. The staff member evaluated that it is easily fixable and asked if they can apply the heat to it to assist with the process. Being an engineer I understood that there is a need for the stress relieve in the damaged area and agreed to it not worrying about the paint as I was planning to repaint it anyway. The rim was ready the following day. While picking it up I noticed that the repair area was painted over with a spray can. The paint did not mach the original but again it was to be repainted later anyway. After getting back home and having closer look (with my glasses on) I have discovered what a real butchery of a job it was. There were dents from hammering on the edge and the centre section of the rim in addition to the deep gouges on the inside of the lip from tooling they have used to hold it. The paint was used only to mask the dents and damage done by the hammer. I ...read more