Appliances & Repair
Advantage appliance services
12, 22-24 Redland Dr
Mitcham, VIC, 3132
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I wish I could give a zero star review. The receptionist/job booking person was incredibly rude, insisting that an oven could not be used over 180 degrees and that this would burn out the element, so it is being misused and this is why the oven has had to be replaced twice in 4 months. Refused to discuss the fact that many things need to be cooked over 180 degrees, and the manufacturer later agreed that this woman was incorrect.
I am astounded that companies like Delonghi and Blanco use this company as their authorised repair person, it is damaging to their brand.
Absolutely unbelieveably unprofessional and rude. I could not believe in this day and age - a service provider could yell at you over the phone for describing the details of the fault.
I have lodged a formal complaint with Delonghi service headquartes - i hope Advantage appliance services get taken off the service agent list.
Still cannot believe the booking lady yelled from the other end.....god help them!!
Donot ever use them- I cannot emphasize further!!