Alpha Airport Parking

11 minutes ago
We have never been treated so badly by company staff. I would not recommend anyone use this business or trust these people with your car or belongings.

I booked 10 days of parking near Brisbane Airport.

When I found out I had to give them my car keys I asked if my belongings in the car would be safe / covered by insurance. After they had already taken ...read more

Do not use Alpha Parking .. In any state ..
Security is minimal ... Roof leaks .. They will damage your car .. Or loose it ..

I parked there .. And had my car stolen as well as another person I know did

You pay for security parking .. But they put your car out in the street along with your keys

They are not 24 hour Operation..

I am at a great loss due to Alpha Parking
They do not care about your property..

Be warned .. Use others open 24 hours

You can not trust Alpha Parking ..
With your valuables

I use the car park twice every month. I have been using Alpha for almost a year. Very disappointed with the service. Do not have patience to listen to complaints and just turn it back to us. No aim to improve services. Some of the drivers are not polite. I have decided to use air park which is priced similar and good pick up and drop off location at airport.

I put my car in Alpha parking Brisbane near airport for 14 nights and paid in full for undercover section before leaving. I returned two days earlier and shocked to find my car under massive amount of dust that could only be happen near a construction site. When I asked the staff for an explanation they said there is nothing they can do! . I had my car washed before bringing my car to Alpha car park and had to bring it to car wash again straight after taking my car.
In addition, they refused to refund me two extra nights that I had already paid ( I paid for 14 nights but returned after 12 nights with prior notice to them).
All in all, it was worse experience ever. I will never again bring my car there. Disappointing services.

Long time customer but never again.
Paid for undercover, (cab has small leak when rains).
Floors were saturated, can only presume had been left outside in rain.