Alpha Car Hire Brisbane

After 8 weeks and numerous emails to Alpha we still have not received any reply, update or quote for the damage.
Never ever deal with Alpha!

Were charged $550 for crack on the wind screen not noticed when we got the car. The car was covered with dints and scratches on every single panel and had obvious hail damage + insurance does not cover hail damage. I guess we would have been charged for that too if we have not stated that on the condition report. Be careful with those guys, they will cost you more than the advertised price. Staff was rude and not caring from the very beginning when we called to advise we have arrived for pickup and got reply: "And what do you want from us now? Stay there and wait". - not even near the excellent service!

The only one nice person was the driver :)

Excellent service, good, clean, near-new car. I changed my return date five times without any fuss. All staff were friendly. Highly recommended.

Thanks Guys n Girls at Alpha, what a great deal and exceptional service. Loved the Hyundai Tucson that we hired that had done less than 8,000km. Very processional service and sincere support. Certainly will recommend and hire via Alpha again. Keep up the good work!