Altac Air Conditioning Pty Ltd

I had a split system that wasn't working and I needed removed and fitted in another location. Call Chris at Altac and he gave me a quote, he came out and was on time, system is now in the correct location and working like new, Chris even had a better idea for where to put the outdoor. Very happy and thought the text message updates was great.

The tech who came out was on time, he emailed us at quote that night. He checked the power and checked in the roof which no other salesperson had done. Seemed really knowledgable and helpful. We went ahead with a ducted system and it was installed with no issues. We have been very happy with it for 12 months now. We just had them back for a service and everything went great. Happy to recommend.

BEWARE Got our system that's about the only bonus .....
Totally dodgy installation by apprentice ended up causing damage to our home by leaking in ceiling.
First he recognised his workers mistake and said he would fix..
Told us it would take a while as the person he knew that could fix our ceiling was busy..
We waited 6 months no contact so chased him he then tried to say the damage was already there..... NOT GOOD ENOUGH

On the 2nd of October 2015, I emailed this company to see if someone could please attend my house to present a quote on ducted air conditioning. On the same day I also contacted 5 other companies in the area to see if they could assist. Out of the 6 complies contacted, only 3 followed up my request.

We had a budget between $5000-$10,000 to spend to have the work carried out, a considerable amount of money indeed. However, this company failed to contact myself back to see what my needs were and to organise a time to have someone come out and give us a ...read more