Ambient Air Solutions

I requested Ambient Air Solutions to call my tenant and arrange to replace her air conditioning as it was not working and there was another heat wave coming. I wanted to replace like for like. Ken tried to upsell me from a 3.5kw system to a 5 or 7 kw before he even attended the property. I text the tenants contact details and he said he would call me the next day to advise a price. 3 days later I had not heard from him. I sent him a text asking him to let me know how the assessment had gone. To this day he has not called my tenant or replied to my text! If I had not contacted my tenant direct to see if he had called she would still be waiting for someone to come. This is not how you run a business. I would not recommend this business at all as they are not in the least reliable.