Amitola Day Spa

Extremely hard to book, called 5 times and emailed 3 times before I managed to get in touch. When I eventually did the lady that answered the phone Tanya was extremely rude and unhelpful. I ended up calling Scoupon and cancelling my voucher as there was no way I was going to this establishment. Horrible customer service. Do not go!

The worst facial ever!!! I doubt that she is a qualified beautician. She told me she used Australian products which’s not true. The face mask is from China eeek!!! I found the product on Alibaba Chinese website. I couldn’t get back the hour and money I had wasted. So sad!!!

Disappointment all over! Booked for massage and facial at 2pm on a Monday, but was then called on the day after 10am if I can change the time. I said no nicely but the Indian woman kept on pushing and offered me different time on the next day. It wasn't very easy for me to organise someone to look after my toddler!!
The massage was good but the worst facial ever. The Indian beautician gave good massage, but I think she should just stick with massage. For the facial, she was anything but rough, had her nails dug in my face half of the time, rubbed the essential oils and lotions in my eyes and my mouth! Yuck! I wonder if she actually has been trained properly! she was also very rough when opening and closing cupboard doors, turning on tap, and closing the room door. I've been to this establishment multiple times before under a couple of different management, but this management is the worst by far. Definitely not a returning customer!!