Antiquorum

Bought a breitling watch here in 2012. It ran ridiculously fast to the point I had to set the time every four or five days. I called and was told that was normal but I insisted it come in for service. I was told they would pay the postage and the return however after I sent it in and it was serviced, I was told there was nothing wrong with it and they wouldn't compensate me. After it came back I haven't had to fix the time once. So, first they sold me a watch that wasn't serviced to keep proper time, then they serviced it but insisted I pay for the postage.



Seriously bad customer service, I wouldn't recommend anyone purchase from this store! Dodgy.

Absolutely Disgusting service.

Beware of after market parts.

Frankenwatch Specialists. ...read more

I recently had a converted pocket watch repaired at Antiquorum - for a broken crown stem. The repair took many more MONTHS than expected (each delay had a diferent excuse) and by the time the watch was returned to me it wasn't winding anymore, which I assume meant the watch needed a good service. I then took it to my regular watchmaker who, after opening the case, showed me that the stem hadn't been fixed properly but a generic extension had been jammed (rather than screwed) into the old stem. When I returned to Antiquorum to investigate the matter, I was immediately confronted with unbridled aggression, questioning my word without letting me explain and saying that my watchmaker substituted the stem - why on earth would they do that??? As the tone of the conversation gradually became increasingly hostile. At that point, I had heard enough and walked out. There was no attempt from them to even TRY to be courteous, accommodating or ...read more

Good selection of pre-owned watches but do not rely on this business to service and/or repair watches purchased. If you're in Melbourne and looking for a pre-owned watch, with ongoing service and/or repair support, please consider purchasing from elsewhere

I purchased a vintage ladies watch from Antiquorum Australia Pty Ltd (Antiquorum) with a "1 year warranty".

Six months later, the same watch was returned to Antiquorum for repair as it had stopped ...read more