Aqua-Service

Asked them to order me a spa cover at $599 and was told it would take 2 weeks. Asked if they wanted a deposit for my order and they said no, that they would order 5 of them and so long as I returned in 2 weeks I would be fine. 2 weeks to the day and they were "in transit", 3 weeks and "we have been invoiced for them but they are not here", 4 weeks no show, 5 weeks and still no show, didn't go in until 7 weeks and a chap actually offered to help me. on looking through their orders on their supplier he told me that my cover was never ordered. Fuming, I left determined never to return. Gave in finally and rang them today, they have them in stock!!!! only at $699 now. Complete joke. These guys have too much business being handed to them on a plate and have become arrogant and complacent about customer service.