Breweries
Aussie Brewmakers
Closed until Tuesday
10:00 am - 5:00 pm
Aussie Brewmakers
Australias Best Value Home Brew Supplier - Guaranteed!Aussie Brewmakers is a home brew shop based in North East Victoria that supplies local and online home Brewers throughout Australia. Aussie Brewmakers supplies 'Everything To Make Every Home Brew' including beer, spirits, cider and wine along with an extensive range of equipment and brewing accessories. If we don't have it we can get it! Aussie Brewmakers provide friendly service and expert advice. Bargain starter kits available for the first time brewer. Contact the team at Aussie Brewmakers for all your brewing needs!
Contact details
Brands
- Thomas Coopers
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- View more (4)
Payment options
- All Cards Accepted
Extremely rude over email. I understand if my needs could not be met by the company, but I was accused of not being a genuine customer and starting your third email to me with "Please stop emailing" was unnecessary. I was nothing put polite. I would recommend all potential customers avoid this business.
Hi Laura, I am sorry you feel this way. We strive to provide superior customer service. Your email interaction with our Company asking to ship internationally was responded to politely, with us advising we only ship domestically. Further email interaction that you suddenly had a domestic address was met wit scepticism given the amount of 'shipping agents' type of emails we get. Once again we responded politely advising we could not assist you. Following further emails from you we politely asked you to stop emailing. In the end, I did investigate the products for you and was willing to provide you contact details to speak to the wholesaler directly. These are still available if you would like them.
Had a bad experience with a delivery. One of the pouches of wort exploded, gunking everything up. They failed to respond to emails trying to sort things out, and eventually promised to send a replacement which never showed up.
We purchased the Aussie Brewmakers business in July 2015 and want to state that we pride ourselves on customer service and ensuring our customers are happy with every transaction. I am sorry there was an issue with the previous owner many years ago. Please see our recent Google reviews for a current view on our business.
