Australia Post

I understand staff at parkmore post office have to look after their product. However, if it a toy that cannot be touched by kids should lbe careful when they talk to kids... I was very disappointed when they told my daughter 5 years old "do not play with the ball because it is going to be dirty and we cannot sell it" ?? The staff was rude and looked tired at 4:40 pm.... I hope we won't go back again there.. We bought the little ball... Very bad people should be in front of customers.