Vehicle Electrical Repairs
Auto 8 Pty Ltd
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DO NOT BUY FROM THESE GUYS
I’M WARNING ALL NOT TO BUY FROM THIS COMPANY. THEIR 5 YEAR WARRANTY IS JUNK. I bought a compressor, drier & TX valve totally just over $500 for my VZ Commodore & have had issues with it since day 1. 2 x 134a gas refills later the ac tech found it was leaking from the front plate & this is after 5 months. I contact them & they say take it off & return it so we can check it, I said I can't be without a car for that long as I work. Their reply was (we would need the part back here before we can send the replacement, alternatively you can purchase another one and we can refund when approved, before sending it back we will also need you will need to supply an invoice with an ABN and ARC license number on it, the invoice needs to include the TX valve and drier was replaced and a system flush ...read more
Here's a more recent review... Early 2022
BUY REPUTABLE BRANDS OF ALTERNATORS. LIKE Original OEM (Car Company Produced) BOSCH DENSO HITACHI JAYLEC
Even Baxter's or OEX are a better option then this AUTO8 garbage.
CHEAP IMPORTED RUBBISH IS ALL THESE AUTO8 GUYS SPIT OUT!
Totally agree with everybody on here. They sell cheap Chinese Imports and re-branded as Auto 8 then add a worthless 5 year warranty to make it looks good.
I have bought 1 alternator plus 1 airconditioning compressor from them and they both failed after just 6 months.
I had to pay a mechanic to remove the unit, send it in to them at my own cost, then waited for 4 weeks for them to assess. It got a replacement alternator but couldn't be bothered going through the same process with the compressor so I bought a new Denso instead. They won't contribute a cent to the 3K damages caused by the alternator spiking to 20V and nothing for the leaking aircon compressor. Don't waste your time on Auto8's product because you will regret it!
I ordered an alternator for my xf falcon off auto 8. I was pleased when it turned up afrer only two days. But now i am furious!!!!. As soon as i put it on is made a loud screech and i turned the engine off immediately. After a short time running it got extremly hot. I am not happy, after just reading these reveiws i am unsure weather or not to send it back, i want my money back
You are not the only one mate. I bought an alternator from them as well and just after 6 months, it played up and increasing the charge rate to 20V and virtually destroyed all my sensitive electricals. I ended up with close to 3K in costs, I was stranded in the middle of nowhere and all I got is a replacement unit. They would not even pay for postage to send the faulty unit in not to mention labour cost to refit the unit. It took them 4 weeks to assess the claim!
Shockingly poor service - the claimed 5 year warranty is a waste of time, Like others here I have experanced them failing to provide replacements for warranty failures, This forced me to purchase a replacement else where (I had waited nearly a month and could not be without my car any longer ) , they then would not provide a refund, Now over 4 months from when the problems started they have the faulty alternator back (cost me nearly $50 to send to them) they have had the alternator back since last year. and Im left without a replacement, without a refund and even without a faulty alternator. my best advise to anyone is NEVER EVER deal with them
Hi Humvee, I'm not personally aware of your warranty claim, but am here to help out if you would like to give us a call. You can ask to speak to myself (Jono) or one of the other managers here (Warren) and we can assist further. We are here to help. Cheers Jono
