Autostrada Luxury Cars

I took my vehicle to Autostrada for servicing since new, this is a 200kms round trip and a day off of work is necessary . I booked the 15000kms service one month in advance and asked Autostrada to look into some delaminating on an internal switch for a warranty claim, a claim that can only be assessed with the vehicle at the service department. I also notified Autostrada a recall was required to replace a part as per the manufactures instructions, I also informed Autostrada that this recall would need doing at this service at 15000kms. Upon arrival at Autostrada I reminded the service personnel of this requirement as per my communications with them. The service department informed me that they were not even sure that they “had any left” the recall part. Considering this recall was a factory recall and I notified well in advance this was a surprise. On picking up my vehicle I was notified of the internal switch being assessed and that the part would be ...read more

Worst customer service I have ever experienced in Perth. Pretty much non existent! No acknowledgement when you walk in and they couldn't care less answering any of questions. I have never experienced such arrogance from any business. I am honestly gobsmacked. Do yourself a favour and avoid this dealership!!

I had my SAAB serviced there recently including replacing the brakes. Great service and value for money.

Bought a vehicle from them, and car sales staff seemed like nice - but as it came out later. After a month and a half it came out car was not serviced in time, - so this cost me some time to figure out and they could not deny it, so they had to do it at their own expense - I am lucky to work near that dealership. Other thing was that when we were negotiating price of the car they told - at least twice - wrong stamp duty amount I will have to pay - and this influenced my negotiation. When I got the bill it was twice the amount that they told it would be with due date in three weeks - but its a little too late, feel very frustrated with it. Lesson learned of course. And - of course - would not recommend this dealership to anyone.

We bought our Vespa from these guys a couple of months ago now. The staff made sure that we had the skills to ride it before signing the papers, encouraged us to take lessons and buy the proper safety clothing. We appreciated this realistic and honest approach to becoming a scooter owner.