Bass Hill Tourist Park

We booked accomodation on the thursday for a saturday night 2 and hallf weeks away for a sporting tournament. We were notified on the next day the friday that our childs team had been pulled out due to unforseen circumstances. We contact the park basically 24 hours later and left a message one their answering machine to see if it was posible to cancel the booking as it had only been 24 hours. We received no call back. Called on the saturday explained what had happened had to call and email again on the tuesday before getting a response. They stated that my wife would have been told there was a no refund policy when she booked. This was not discussed with her on the phone. We just thought with the quick timeframe they would show some heart and give some sort or refund but no its not there policy. Nice easy way to make $145 out of someone. They will not get my business again.

Quite a nice little park, they also have motel accomodation, which is handy, it's also located close to Bass Hill Plaza, so is handy to shops and food outlets, can be a bit *noisy* being on the highway, but apart from that it's great.