Dentists
Bays Dental Clinic Pty Ltd
Currently open
8:00 am - 12:00 pm
Shop 6 , 739 Point Nepean Rd
Mccrae, VIC, 3938
Contact details
Payment options
- MasterCard
- EFT
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- HiCaps
- Cheque
- EFTPOS
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Opening Hours Detail
- By Appointment (Only)
I attended the surgery 18/2/22 for a clean and check.I saw Dr Samani who sat me down and proceeded to check my teeth talking about how many caps l had and said he had not seen double caps before he explained that l needed to use a special type of picker to clean under the double caps then without discussing anything further he proceeded to take what l presume to be X-rays and when he finished he showed me X-rays of the gums and how to clean.I was amazed that all this small talk was a case of trying to justify the charges he wanted for half an hour of small talk with no discussion about what was needed.The total for this was $396
I expect that this was a case of the fact l had a lot of caps and l have private health insurance so he could go ahead and l would accept the total over charges.I will not go back to this practice again
Hi Richard. We are sorry to hear of your negative experience at our clinic, it sounds as if there may have been a problem with communication during your appointment.
At Bays Dental Clinic we strive to give our patients a positive experience and would welcome the opportunity to discuss this matter further with you.
Also, for your records, your treating dentist was Dr Erlewad and not Dr Samani, Dr Samani is our female dentist.
Warmest regards
Bays Dental Clinic
My 14 year old daughter recently saw Dr Gary for a check up, filling and to have her molars sealed against decay. She was initially nervous about seeing a new dentist but the team was very friendly and made things personal which I really appreciate. She felt very comfortable and is happy to visit again in the future. Thanks to everyone for a great experience & fitting us in so quickly.