BCS Strata Management

I am new to using BCS, but it would appear that the communications have not improved as promised in response to the previous reviewers comments.
I have been waiting 2 weeks for a reply to my email and a prompting email has also been ignored.
Very disappointing and concerning.

The service from BCS is some of the worst I've received. They rarely reply to emails without numerous follow ups, the same items were in our AGM minutes for 3 years running (because they hadn't actioned them), and our property was insured at 2006 values in 2015. I emailed a senior manager about the poor service received and that email was ignored too. Would give 0 stars if I could!

Not impressed at all with this company. They manage a unit of ours which they don't manage very well at all. There are consistently issues with maintenance works not being completed, being charged for works that haven't been completed or approved and also heavily overcharged for several general business items. They are also terrible at returning calls and emails and their communication is generally very poor. If you are looking for a body corporate company to manage your building I highly recommend you look else where.