Beau-tone Dry Cleaners

How very disappointing. This cleaner was given an extremely high quality King Size woollen doona in good faith to clean and they ruined it. They had the doona for a week before I went on holiday. I was away for twelve days. When I returned to pick up my doona I was horrified to see it crumbled at their feet with the explanation that they'd forgotten who's it was. Said they clean it in the next few days to come into the premises at anytime through a large roller door as its never locked. When I returned several days later they shook their head and said the doona wasn't clean. I though they meant they hadn't done it. They invited me into the back if their premises ducking under and around garments, walking near hot machines. Once I got to see my doona it was spoilt. There were stains they claimed were water marks which come out as a result of the dry cleaning process (this is possible) however there were numerous grey stains all over the doona which looked like ...read more