Beaurepaires
Find a full range of car, light commercial, tractor, 4WD and truck tyres at your local Beaurepaires tyre store. Other services include wheel alignment, wheel balancing, battery replacements and tyre health checks.
To apply a rating of Very Poor would be giving Stafford Branch far to much credit ,on two occasions they failed to fix a simple puncture in tread section of tyre. Twice the tyre was flat within 24 hrs .The plug placed in the tyre the first time was sitting 5mm proud of the tread ,on returning they acknowledged that the plugged hole was at fault and stated they would repair the tyre at no cost ,we were grateful for this but within 24hrs the tyre was again flat and once again the plug was 5mm proud of tread - coincidence ,unlikely. It appears that they pumped the tyre up and did nothing else -unbelievable service accompanied by obvious deception !
I'm really happy, Shane explained everything to me in clear and easy to understand terms, and was happy to answer any questions I had. I wasn't spoken down to like I have been at other places because I am a young female, I was treated like any other person which I really appreciated.
DO NOT TAKE YOUR CAR HERE! Caused two large deep scratches to my vehicle and refused to fix it or acknowledge any wrong-doing. Could not even give me a phone number to contact someone regarding it. I followed it up with head office who told me a claim would be sent through to their insurance, then received a call later saying the management refused to send the documents through so they will no longer be reviewing my claim. Will never go back to beaurepaires. Also told me my car battery was faulty, I had it tested again and there was nothing wrong with it.
Satisfactory. Had the staff here admit to damaging our vehicle (it actually happened in front of my partner), and rectified it without denying it until it was embarrassing for them? There would have been a level of professionalism that could have been satisfying. The damage was rectified on the spot, in less than an hour. Had there been no drama we could have been very pleased, there was one knowledgable select member of staff too. But we love our car, and it won't be going back there.
