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I am absolutely appalled with the poor service from beds r us. Poor communication skills have resulted in a huge mess in my place. When I bought the set of furniture a few weeks ago there was no mention that the items would be delivered as kits. I was expecting the furniture to be complete already. When the furniture was delivered today, we requested the assistance of the delivery people to help putting things together but they refused and would not even help open the boxes. Had the sales rep simply informed us that the furniture required assembling I would not have planned such a busy weekend. Now I will not have time to assemble the ENTIRE SET until next week end and will have to put up with a ridiculous mess in my house all week. There is hardly any room to get around any more. I will never buy from beds r us again.
