Betty Spanner's Flora Lea Florist & Gifts

Don't recommend this florist. I entered to store and saw an adorable stuffed toy which I intended to buy. I took a photo of it to sent to my partner then went up to the staff at the counter about it. Staff then chastised me for taking a photo and accused me of doing it behind their back. Staff didn't give me a chance to say I was buying it. And would only give me the reason that it is their store so I should have asked. Left without buying. Staff made me feel like I had broken or stolen something. Very very unpleasant experience.

I am writing to express my dissatisfaction with flowers purchased from this store on Valentines Day 2012. As Im currently working overseas I asked a friend to pick up a $60 bunch of flowers for my girlfriend. She sent me a photo of the flowers later that day which I would describe as very small and half dead! I contacted the management and expressed my disappointment to which I was met with rudeness. They were very quick to claim that all the flowers were flown in fresh and were made that morning . I tried to explain that I didnt want a refund and that all I wanted was a new bunch of fresh flowers but they rudely spoke over me the whole time. They were really rude about the whole thing and ended up saying, No, you got your flowers maybe you should have spent more. Definitely dont buy flowers from this store.