Biba Richmond

My appointment was one of the worst experience I've ever had not only was my haircut nothing like I'd asked for the hairdresser cut the back of my neck twice with the hair clippers one bleed and then scabbed over and was quite sore for a few days I would never recommend biba Richmond or any of their hairdressers to anyone.

I have been going to Biba Richmond for 10 years now and have the best colour and cut every time. I highly recommend you see Peter and Gary they are fantastic!

I went to Biba, Richmond today for a wedding hair trial. I have been going to Biba Moonee Ponds, but as I am getting married in Richmond I thought I would try this salon. I went in a few months ago to get an estimate on costs etc. I was quoted $60-$75 for up do's. Today I paid $75, which is not so much the issue, the issue is my hair fell out as soon as I walked out! I went back to show them that my hair was falling out and said if this was my wedding day this is what my hair would look like, I went on to tell the man that this is definitely NOT worth $75. He responded with 'thats what we charge'- no service at all, he didn't even offer to fix it. I was so upset, I went to Biba Moonee Ponds and they were shocked at the state of my hair and offered to fix it right there and then. I didnt need it fixed as I am not doing much tonight, but it was so nice that they offered and understood how ripped off I feel! I have subsequently booked for another trial with Biba Moonee ...read more