Bike Shops
Bicycle Superstore
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On two occasions now I have sent bikes to get serviced at the Bicycle Superstore Geelong. On both occasions the bikes have not been ready for collecting at the time I have been told. They advertise that they will call if the bike is not ready by the time agreed, on neither occasion have I received a call from them.
Not meeting the timeframes agreed did not seem to bother the shop personnel. For me this meant either waiting around for an hour while they did the work or making the hour round trip back to the store.
I find it difficult to understand that when given 4 days to complete an hours work they can't achieve this.
I will never put another dollar to this store.
