Big Boys Removals

Really dissapointed with the after-services of this business. During the relocation numerous items of furniture were damaged, including my 55” HD TV. Three Big Men arrived and loaded my entire 3 bedroom house in less than 1 hour, so little care was taken on the most fragile items. While the damages were small in nature, like tears on two out of three leather couches, 3 dinning chairs, dinning table, mattress and the TV; the pre-paid insurance has not been honoured. At the time of sign off I only accounted for three items, but as I arranged the furniture, I noticed all the other damages caused by the removalist.
It’s been 3 1/2 weeks since I reported the damages trying to get their insurance to action the claims. All communication has been unsuccessful (they never pick up the phone), with petty excuses that they will get back to me at a time convenient to them. Fortunately I have sms evidence of my communication with them, in ...read more

Moving house has never been more fun or entertaining than with Big Boy Removals! Sully and Nella were not only the friendliest guys on the planet, but they worked quickly, tirelessly and always had a smile on their faces. To say we had a difficult place to move into is an understatement (top floor loft apartment with no lift and a steep ladder to the second floor), but the boys took the challenge head on and got everything moved in (including a 300kg dresser) without so much as a scratch on anything. Thank you Big Boys for making the first day in our new home so memorable. We'll never go anywhere else.

Thanks for the best moving experience I have had guys! Fantastic customer service from the initial quote through to actual moving day. The lads have done an amazing job and nothing was too much trouble for them.
I can't recommend them highly enough and they will be the only removalists I use in the future.

Thanks again team.