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After reading other reviews I was weary of going to the store but knew you could get a good deal here. I went to the store today and have to say the lady who served me was very friendly and very helpful and the guy who loaded up my car was also very nice. I also got a great bargain. Please dont be put off by the negative reviews. From a very happy customer.
Visited the Big Brand Outlet Aspley over the weekend and was terribly disappointed. Struggle to understand why the prices for furniture are more expensive than Freedom prices? How could this be? I thought it was an outlet - where you get reduced furniture - whether that be returns, previous floor stock, minor imperfections etc?! To top it off, the staff were terribly rude and lack in customer service. I overheard one staff member speaking to a customer badly and speaking over the customer. Never again will I go there for furniture.
I didn't have anything nice to say about the customer serivce today that I got give at Aspley BBO... I went in there to purchase.. A desk and a computer chair and other little accessories ... Which was good found everything I was looking for! Went to the staff at the counter and said I'll like to get the desk and chair and all this (stuff in the basket) staff was looking for the desk on the computer.. And the chair...! Yup the price for the chair was coming up wrong.. I asked staff to check it... Staff went over and the sign was gone! A customer was walking about the store with it.... Staff went over and asked for the sign.. It said the price that I said! Then that customer said... Oh I'm purchasing the desk and chair..(only one left is the one on display) keep in mind I was there first to buy the whole... Set and the other goods! The sales staff turns around to me and says "oh looking at that.. She's already purchased it" well for your information... Sales staff how can she purchasing ...read more
