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This is the second time I have been stood up having waited at home for your team to visit me. I've waited almost 3 weeks already. If you can't commit to a client you should have told me. I would have contacted another company before now and had this fixed already. I have had to juggle work commitments in the city to be at home. I called your office on Monday to reconfirm the appointment and was told it was all booked in for Wednesday.
What a terrible service you offer. I am disgusted with your lack of customer service.
We found Blind Elegance through a google search and while it was challenging getting a face to face with Peter due to our unreliable phone system and flooding that had disconnected us for days, when everything cleared he arrived promptly, professionally and informed us of our options to treat a difficult area.
Upon shopping around for other products, we found that his product was the best quality, at a very reasonable price and the production and installation process was fast, friendly and faultless.
We now have a great usable space both now and in the years to come for our outdoor Yoga practices and can't thank Peter, Jo and the installer Peter enough for such a wonderful solution to our needs.
These guys were fantastic!! We have a very old home with bay windows.& both windows were not square. We had several quotes, but Blind Elegance were the only ones who came up with a good solution to deal with this issue, and their price was very reasonable too. The shutters were installed without a fuss and no mess. I'd thoroughly recommend them. We love our new shutters!
