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This florist does not deserve one star!
you should be able to leave no stars..
the worst experience with a florist ever.
the flowers were dead, when found.
The person who ordered the flowers wondered why I never said anything about their flowers, so I went looking for them. they where left in heat all day from morning till early night. (on one of the hottest days)
no phone call to me, as they had been supplied it and I was also home all day to receive.
all this was discussed with the florist owner angela, of brassall florist and she did not care at all.
so the person had to buy me another bunch of flowers and personally deliver it. very upsetting the money they wasted.
this florist I DO NOT RECOMMEND..
Go to any florist then this one.
they didnt even refund or supply a replacement bunch......
also worst customer experience when ringing about my grievence, they dont care once they have your money!
Excellent customer service! I went in 10 minutes before they closed and Angela patiently helped me pick some lovely flowers for my partner. Thank you!
