Opticians
Bright Eyes Sunglasses
Shop 13, Ballina Fair S/C
Ballina, NSW, 2478
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When I bought from this store originally they were the only ones that had the brand glasses I wanted so I bought it from them reluctantly due to a rude salesperson. Now down the track when the glasses are faulty I took them back to the store paid $15 to send them off for repair. They came back and tell me I’m out $140. Maui Jim hadn’t charged me for repairs before so I was suspicious and call Maui Jim Australia and they said yes they did charge the store for repair which turns out to be $70. When confronted about this the salesperson says “I’ll knock it down to $100 for you we need to make $30”. How can you put a value of $70 or even $30 on posting an envelope that I paid postage for and calling me when it returns. As a person in retail for many years this is about as dodgy as a retailer can get. Don’t go there!