Brisbane EzyTech

Misdiagnosed the problem on my laptop, ordered parts without asking, then when i declined service wanted to charge me for the parts that wasn't the problem. After negotiations tried to get me to just pay for the freight of the items, when refused went back to original charging me for the full amount. Would not recommend, very pushy, arrogant and not even a great IT guy.

If i could rate below half a star i would, poor customer service, terrible communication, overpriced, promises that werent followed up. Overall nothing like i expected after reading there website.

If you are looking for reliable, reasonably priced friendly service, use these boys A1+. We asked our keen Tech minded grandson to build a computer for us - he did a fabulous job but unbeknown to him the hard drive was faulty and it would not work. We had a recommendation from neighbours to seek EzyTechs help and after explaining our problem they had a technician out that afternoon, took the tower back to the workshop, diagnosed the problem, replaced the faulty drive, arranged and loaded new software and returned the computer ready for installation. Not only that they kindly fixed my wireless Internet problem while delivering back the computer.. Great service, friendly technicians, congratulations and thank you for going that extra mile. They do websites and hosting also.

Thank you all.

As an older couple, we were concerned about what to do when it came time to buy a new computer. Checking a reference for EzyTech as a service supplier, we arranged for a quote for a custom built computer. As our reuirements are quite different from those of young game players, we were able to design a computer that admirably filled our needs at a cost which was more than competitive. An EzyTech staff member arrived at our house at the arranged time and he was most patient with us. We are essentially dinosaurs and have been treated with virtual scorn by young sales staff from other organisations in our efforts to purchase another computer . The design of our system was painless and the delivery was on time. The technician downloaded the information held on our old computer and transferred it to the new setup without rancour, especially considering that our 6 year old hard drive was almost dead. ...read more

Thank you Ezytech for setting me up and networking the 3 computers in my home. The service was prompt and first rate. Establishing the connections to a new internet provider also seemed effortless and is going extremely well.Fixing the security and antivirus was also done and recovery from the old computer of valuable documents and photos was a huge bonus to us. I'll definitely be recommending your business to all