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Brite dry cleaners are not only the worst dry cleaners I've ever used but their customer service is appalling. I put in a dress that had been worn once and cost over $600. They outsourced it to be cleaned elsewhere without my permission and it came back significantly shrunk and totally unwearable. The manager Greg had terrible customer service, was passive aggressive and took no responsibility and was down right rude. The way in which he dealt with this (could not provide a disclosure of terms and conditions) with an awful manner makes me question whether he's damaged things in the past and therefore makes no comment apart from being obnoxiously arrogant and rude. My dress is ruined but he believes that because he got the stain out in the process he undertook the service he needed to. How this organisation remains in business amazes me. I do not recommend this business at all.