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Do not use this company, on my first clean no one showed up after waiting an 1 hour. I called them to find out what was going on, only to be told they couldn't contact the designated cleaner. Thinking it was a one off issue, I reorganised it for the following week for 9am. When no one showed up by 9:40am (despite their booking confirmation system), I called to check if they were still coming. I was told it was for 11am and not sure what happened with the timing. I waited until 11am...no one came. At 11:40am, I called them to check if the cleaner had been held up etc. Bumblebee Cleaning tried to contact the cleaner & after waiting until 12:30pm for a response I was told via text the cleaner just informed them that the cleaner was sick and unable to do the clean today. A bit slack informing the company 1.5 hours after the appointment that the cleaner was sick. I tried phoning the company back 20+ times to inform them how disappointed I was with their services, ...read more
