Burwood Pets & Birds

I was horrified that a dead bird was laying on the bottom of a cage with other birds. Was told by the friendly staff that worked there that their birds come in from their supplier and a week later one always dies. Awful. I'll NEVER go back there again.

I bring my Samoyed here to be groomed. The owners are always loving to my dog and do a brilliant job. I am surprised at the negative reviews other people have given as I find the new owners lovely and friendly and the shop clean. It makes me wonder if they are fake reviews designed at destroying this stores reputation?

Customer service is apaulling! Staff was not helpful and very rude for no good reason. There's no need for that kind of behaviour from a pet shop. Far cry from previous management who were lovely. Will certainly never go back there!

Loving this well stocked Pet Shop. I meet the new owner of this business today and what a wonderful lady she is. Her loving and caring attitude towards the animals made me give her a big hug! Very happy that she is not supporting backyard puppy farming and this made it very clear to me what a true animal lover she is! I will be back to get all my doggy things. Good luck with your business.

I hav been into the store n have found the store clean, animals happy and will order anything you want , very helpful and I will be going back !! Obviously, reading other comments , u can't please everyone !!