Specialist Medical Services
Burwood Radiology
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Waited over an hour for an appointment I booked a week in advance!!! Never coming back to this place again.
Hi Brayden
I'm sorry you had to wait for so long having booked an appt time, unfortunately the docotr had an emergency to deal with which delayed this session, I have asked recpetion to ensure they keep patients informed. Thank you for your feedback. BHC
Great doctor, really rude receptionists.
I booked an appointment the day before and when I went there, I found out that they hadn't even registered my appointment! There are really shifty and roundabout with the costs - they kept mentioning some $55 first time fee, on the phone they mentioned that it would cost $80-90 depending on consultation.
However, when I got my receipt, there was only a fee for a Surgery Consultation, which was $93.05. I was only there about my cold, so I don't know what that was for...there was no mention of any first time fee on the receipt.
Be careful here. Check your bill and don't hesitate to ask any questions, no matter how unwelcoming the receptionists are.
Hi Rachel
I apologise that the fees were not explained to you when you made this appt, reception should have done this. I will look into why the receipt did not detail the respective amounts that made up the total sum you paid. Please feel free to call the manager if you wish to discuss this further.
BHC
Feel so strongly I signed up to make this review. The place felt like a factory assembly line, many many staff and patients. Tried to book follow-up only to be told that they weren't taking appointments today. There is a fee for non-appointment consults. I feel this is extremely cheeky and the main reason for my low score and rant.
Only go here if there's nowhere else.