Outdoor Gear Retailers

Camping Down Under

6 Reviews

call business (07) 3299 2720

25 Moss St

Slacks Creek, QLD, 4127

25 Moss St

Slacks Creek, QLD, 4127

Camping Down Under

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(07) 3299 2720
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REVIEWS (6)

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Good
2
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Very poor
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Glenn Etienne
OVER 6 years AGO

Their eCommerce is an absolute joke. Purchased a birthday present at the beginning of November, simple order of a back pack. I chose them because they advertised next day delivery in Australia. In your dreams, was waiting for 8 days and missed the birthday until I messaged them what the heck was going on. Without a reply to my email the next day I received a shipping confirmation status, no apology, no explanaition for the fact that someone left this order in their warehouse somewhere, waiting to be picked up.

Terrible service, no customer engagement, very untransparent.

taniajane
OVER 6 years AGO

Do yourself a favour and go to BCF where the service and returns policy are much better.

Herbie and Elmo
OVER 7 years AGO

The ever helpful staff John Josh and the young lady make our shopping an absolute pleasure... Nothing is a hassle

gcoast
OVER 10 years AGO

Checked price of an item on their website, drove to store to find price was higher in store. Mentioned website price only to be told that they would not sell it at this price as the website price did not include postage. This is why I went to the store, to avoid a postage cost! Very unprofessional answer. Was told to speak to the management but could not tell me when they would be available in store. Will not shop there again.

The Harvey Wilson
OVER 10 years AGO

I was all getting excited about getting my tent and getting into camping and then Down Under Camping stuffed me around.

The tent I wanted wasn't in stock, so I asked them to order it in. I made sure that they put the advertised price on the order slip so I could get it at that price when it arrived.

At the time of ordering, they said it would be about a week, I left it two and after no calls, I called them. The staff I spoke to said they would call me in a ...read more

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