Capacity Sports

Just popped into Capacity Sports in their new location in Moorabbin. They are certainly a superstore. I needed a new seat for my kayak; the range was enormous. I actually bought a used seat which sufficed me. Very happy with their service.

The service is far from great. When you first walk in there is no acknowledgement of your presence (even though they will see you) and you can be left standing there waiting for over 10 mins before any assistance. I found the staff, particularly management, unhelpful and rude. They also charged me twice for the one transaction - thankfully I noticed and was able to be refunded (after putting me through the wringer trying to prove it)

Would never buy from there again.

I searched the internet for a pair of kayaks to suit a variety of conditions. I live a long way from Capacity Sports, but I ended up travelling for an hour and half to get there because I was so impressed with their telephone advice and their expertise. Thanks to Capacity Sports I was able to purchase 2 Dolphin kayaks for a reasonable price without compromise on quality.