Carasel Towbars & Trailers

This is the first of many bad reviews I will be giving this place. If ANYONE asks me where to get a tow bar or accessories, I will be sure to tell them where not to !

The woman at the front desk was rude as anything and seemed put out that I was asking questions or expecting even the most basic level of customer service.

If I could give minus stars I would and if I have to pay double to go elsewhere, so be it....I definitely wont be back to this sad excuse for a business.

Would recommend this place for a tow ball with no hesitations. So helpful, friendly, efficient and professional. Very happy with result and nice waiting room with up to date magazines and free coffee while you wait. Excellent service! Thank you ?? All Australian made and very reasonable??

Very polite and friendly. Very good price and took less than an hour. Great Job. Highly recommend

Small car, big service. Went out of their way to avoid cutting into rear bumper on Hyundai Accent by customising mounting at no extra cost. Great price, professional and helpful service, great communication. Cannot fault in any way. Highly recommended.

just had my mitsubishi fitted with a towbar . I rang the Power's rd branch at 9 15 to
enquire about having the fitting and they fitted me in same day and the whole thing
only took just over 1 hr and I was back on the road again,
the chap on the desk was very helpful andthe cost was very reasonable.
whilst I was waiting a customer came in with a serious problem and although the staff could
not help him at that branch , he was given advice and referred to one of their
other branches that may be able to help. That,s what I call good service. Len Palmer