Carcarrying.com.au

We share ALL of the previous comments as we've had a bad experience with this crowd. We had our car in storage in Mackay and had already left there to come to Melbourne. On the day the carrier staff went to collect the car from the storage people we recd a phone call from the driver telling us that because the rear window was blocked with boxes (our personal effects) they could not drive the car onto the truck. They eventually said it would cost an additional $600 for him to do it!

When the car arrived at the depot in Melbourne, we found that the tyres had been wrecked with burn marks right through to the wire. After weeks of trying to get some action from them (and many phone calls) they still have not repaid the cost of replacing these tyres and the car cannot be driven.

I HIGHLY recomend NOT to use this service, no need to write a big message of what happened to me, just read the other reviews, the same thing happened to me, but i was lucky enough to stop the service before they did pick my car up and saved myself more stress, very rude highly bad service beware, dont bother with them... save yourself the stress!!!!

Worst experience of my life they are the worst company i have ever dealt with ! told me two weeks from gold coast to perth , five weeks have past i still don't have my car , i have rung them numerous times they could not tell me where my car was , they kept telling me someone would ring me back they never did ! i rang the police they couldn't help me , i rang my insurance company they couldn't help me , now I've rang fair trade and am lodging an appeal with them!! there not even the cheapest like everyone else keeps saying ! toll is cheaper !!! if your reading this considering using them , please take my advice and do NOT use them !!!!! my move to the other side of the country has been stressful enough. they finally found where my car was ! in brisbane it has been sitting there for five weeks !!! at a depot UNBELEIVABLE !!!!!!! i have had to go without my car for that long now and trust me it is not a good experience , save yourself do not use them i still don't even know ...read more

I hear you! They are REALLY rude! I had my car dropped at the depot on the 15th March, they told me 2 weeks. Rang them up and and got told it will come in 2 days and they will call me up with the details. They didn't call. Called them up myself, this time the staff told me it will come in anther 2 weeks. Called them up 2 weeks later and some staff with a bad attitude just went "Look mate I dunno where ya car is and I dunno when its gonna get here but I will give ya a call when I get some details". They didn't call, then a day later sent me a sms saying it will be here on the "23rd April". Today is the 24th and I do not have my car still. It's not a cheap service, you risk getting stolen out of your car with no back-up and you get talked to as if you're just whinging or something. This company is the WORST EVER! Mine was also sent from Brisbane to Perth. So mad right now, like, if you can't run a business and get mad when it screws up, just don't do it! Never again. They ...read more

I cannot even rate this company there is half a star because I may get my car one day. ABSOLUTELY TERRIBLE SERVICE, Rude- they had NO idea where my car was...car was dropped 2/3/2012 I was told it would arrive 29/3/2012...rang, they confirmed arrival, I was later informed it would arrive the following day (30/3/2012)...It is now friday I am now informed the car was at the S.A and W.A border at quarantine?? and would arrive within a week? I rang the staff and confronted them that the trip from S.A border to Perth was a day drive...I was then informed the cars whereabouts were unknown?? the management informed them the car was on a train to Perth and would arrive next Friday? I proceeded to ring the management and was informed my car was still in the Queensland depot and was not being transported until Wednesday. I have no idea when my car will arrive or what condition it will arrive ...read more